Privacy Policy

Delta Smart Homes, LLC ("Delta Smart Homes," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit deltasmarthomes.com, submit a website form, subscribe to updates, request a quote, or contact our support team.

1. Scope

This Policy applies to information collected through this website and its public forms. It does not replace any privacy or data-handling terms contained in a separate customer agreement, service agreement, proposal, statement of work, employment document, or vendor contract. When another agreement governs a specific relationship or service, that agreement controls to the extent of a conflict.

2. Information We Collect

Information you provide

Depending on how you use the website, you may provide:

• Name, email address, telephone number, company name, and account or organization information.
• Project details, requested services, number of sites or users, desired timelines, and other information included in a quote request.
• Support-ticket information, including priority, subject, affected systems or locations, error messages, and issue descriptions.
• Messages and other information submitted through the contact form.
• An email address submitted for newsletters or service updates.
• Information you provide in later communications with us.

Please do not submit passwords, payment-card numbers, Social Security numbers, health information, or other sensitive information through a general website form.

Information collected automatically

When you use the website, our hosting, security, and communications systems may automatically receive limited technical information, such as your Internet Protocol address, browser type, device type, operating system, referring page, requested pages, date and time of access, and diagnostic or security events. The website also uses a session cookie to support security features such as form validation and cross-site request forgery protection.

Information from other sources

We may receive business contact information from your employer, a referral source, a service partner, publicly available business records, or another person who asks us to contact you. We may combine that information with information you provide directly.

3. How We Use Information

We may use information to:

• Respond to inquiries, prepare quotes, schedule consultations, and communicate about requested services.
• Provide customer support, investigate service issues, and maintain records of support activity.
• Deliver newsletters, service notices, or other communications you requested.
• Operate, maintain, secure, troubleshoot, and improve the website and our business systems.
• Prevent spam, fraud, abuse, unauthorized access, and other security threats.
• Maintain business, accounting, contractual, and legal records.
• Comply with applicable law, legal process, and enforceable governmental requests.
• Protect our rights, property, customers, personnel, and the public.

4. How We Share Information

We do not sell personal information. We also do not share personal information for cross-context behavioral advertising or use it to serve targeted advertisements.

We may disclose information in the following limited circumstances:

• Service providers. We may use hosting, email, database, security, communications, professional-services, and other vendors that process information for us under appropriate restrictions.
• Business partners and subcontractors. When reasonably necessary to evaluate or deliver a requested project, we may share relevant business information with a partner or subcontractor. We limit disclosure to what is reasonably needed.
• Legal and safety purposes. We may disclose information when we reasonably believe disclosure is required by law, needed to respond to legal process, or appropriate to protect rights, safety, systems, or property.
• Business transactions. Information may be transferred as part of a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, subject to applicable law.
• With your direction or consent. We may share information when you ask us to do so or otherwise authorize the disclosure.

5. Cookies, Security Tools, and Third-Party Services

Session cookies

The website uses a limited session cookie to maintain secure form functionality. Session cookies generally expire when you close your browser. You can configure your browser to block cookies, but doing so may prevent forms or other website features from working properly.

hCaptcha

We use hCaptcha, a service provided by Intuition Machines, Inc., to distinguish legitimate users from automated traffic and to protect forms against spam, fraud, and abuse. When you access or submit a protected form, hCaptcha may process technical and interaction information such as your IP address, browser and device details, time spent on the page, mouse movements, and related security signals. hCaptcha may process this information in the background, including when an invisible challenge is used. For more information, review hCaptcha's Privacy Policy and Terms of Service.

Analytics and advertising

As of the effective date of this Policy, the website does not use third-party advertising pixels or third-party behavioral analytics tools. If we add a material tracking or advertising technology later, we will update this Policy and provide any notice or choice required by applicable law.

Do Not Track and universal opt-out signals

Some browsers transmit "Do Not Track" or other privacy preference signals. Because we do not sell personal information or use it for targeted advertising, there is currently no sale or targeted-advertising opt-out to apply. We will honor legally required browser-based opt-out mechanisms for any future processing to which those signals apply.

6. Data Retention and Security

We retain information for as long as reasonably necessary for the purposes described in this Policy, including responding to inquiries, supporting customers, maintaining business and legal records, resolving disputes, enforcing agreements, and meeting legal obligations. Retention periods vary based on the nature of the information and the reason it was collected.

We use reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. No website, transmission method, or storage system can be guaranteed to be completely secure.

7. Your Choices and Privacy Rights

You may unsubscribe from non-transactional email communications by using an unsubscribe method included in the message or by contacting us. We may continue to send service, security, support, billing, or other communications that are necessary for an existing business relationship.

Depending on your residence and applicable law, you may have the right to request that we:

• Confirm whether we process your personal information.
• Provide access to or a portable copy of eligible personal information.
• Correct inaccurate personal information.
• Delete eligible personal information.
• Identify categories of personal information processed and categories of third parties that received it.
• Honor applicable rights concerning sale, targeted advertising, or qualifying profiling. We do not currently conduct those activities.

To make a request, email info@deltasmarthomes.com with the subject line "Privacy Request." Describe the request and provide enough information for us to locate the relevant records. We may ask for additional information to verify your identity or authority. We will not unlawfully discriminate against you for exercising a privacy right. Certain records may be retained or excluded from a request when permitted or required by law.

8. Privacy of Minors

This website is intended for business users and is not directed to persons under 18. We do not knowingly collect personal information from persons under 18 through the website. If you believe a minor has provided personal information, contact us immediately so we can review and address the matter.

9. External Links

The website may link to websites or services operated by others. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.

10. Processing Location

Delta Smart Homes and its service providers may process and store information in the United States and other locations where they operate. Information may therefore be subject to laws that differ from those in your place of residence.

11. Changes to This Policy

We may update this Privacy Policy periodically. The effective date at the top of the page shows when the current version became effective. Material changes will be posted conspicuously on this page or communicated through another appropriate method when required by law. Your continued use of the website after an updated Policy becomes effective is subject to the updated Policy.

12. Contact Us

Questions or privacy requests may be directed to:

This policy is intended to describe the website's current data practices. It should be reviewed by qualified legal counsel for the company's specific operations and regulatory obligations.